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Privacy Policy

Updated on June 24, 2018

 

Dipaways is a boutique travel company that provides travel services to groups, companies and individuals. Our website, mobile properties, and related applications (collectively, our “Website”) are part of the Dipaways network, which is owned and operated by Dipaways, LLC.

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Before submitting your personal information to us, please read this Policy carefully to learn about our privacy practices. By visiting Dipaways’ website, you are accepting the practices described herein.

 

General information

We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, username and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We may also request information about your travel plans. You can choose not to provide information to us, but in general, some information about you is required to participate in a trip with Dipaways and its partners. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.

 

Automatic information

We automatically collect some information from your computer or device when you visit Dipaways. For example, we will collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

 

Payment information

If you make travel reservations with Dipaways, we will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address. We will securely transmit this information to complete the transaction. We never share your payment information.

 

We want you to feel confident about using Dipaways, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

 

Cookies and other web technologies

Cookies are small data text files and can be stored on your computer’s hard drive or your Device (if your Web browser permits). Dipaways, its affiliated websites, and Apps use cookies for the following general purposes:

  • To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.
  • To help us customize the content, experience, and advertisements provided to you on our websites and Apps and on other websites across the Internet.
  • To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

 

How we use your information

Dipaways uses the information we collect about you for the following general purposes: for registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about Dipaways and our services

 

Dipaways may share your information with the following entities:

  • Suppliers. including but not limited to hotel, airline, car rental, or activity providers, or vacation rental managers or owners who fulfill your travel reservations. Information that we share with suppliers to facilitate reservations will be treated according to applicable suppliers’ privacy policies, except for payment information. We do not share your payment information.
  • We encourage you to review the privacy policies, terms of use, and other policies of any travel supplier whose products and services you may purchase through Dipaways. Please note that these suppliers also may contact you as necessary to obtain additional information about you or your travel plans, to facilitate your travel reservations, or for other purposes consistent with the practices described in their privacy policies and terms of use.
  • Third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention.
  • Business Partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately.
  • Website Referrals: If you were referred to Dipaways from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and travel preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to Dipaways.
  • Social Media: You can choose to access certain third party social media websites and services through our site (such as Facebook). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.

We do not share your personal information (such as name, email address or payment information) with unaffiliated third parties. However, we also may share your information if we believe, in our sole discretion, that such disclosure is necessary…

  • To comply with legitimate and enforceable subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims, or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.
  • To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Dipaways, our customers, or others; and in connection with our Terms of Use and other agreements.
  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

 

Email communications

Dipaways may occasionally send email communications about travel opportunities, giveaways and more. Please note that you will have the opportunity to opt out of receiving these email messages in any message you receive.

 

External links

If any part of the Dipaways Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

 

Visiting our website from outside the United States

If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that Dipaways does take steps pursuant to laws in the United States to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

 

Changes to this privacy policy

Dipaways may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We encourage you to check this Privacy Policy from time to time to review the most current version.

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